People
Safe and inclusive

We have a safe and inclusive culture focused on the wellbeing of our customers, communities and workforce.
Maintaining a safe environment is of paramount importance and we have a proactive and progressive approach to health and safety. Our safety management system defines the policies and procedures to ensure employees, contractors and visitors can be safe on our sites and in manufacturing businesses. Extensive training and inspections enable the effective delivery of our homes. A key focus for us is wellbeing, especially mental health.
Recruiting and retaining the right people means we deliver our five key priorities and provide excellent customer service. Equality, Diversity and Inclusion is a key enabler for this, and we have instigated new policies and training programmes to further embed this in the business and decision making.
Percentage of female employees in senior roles

Working safely
The wellbeing of our customers, our workforce and our communities remains paramount. We take a proactive and progressive approach to our health and safety strategy and objectives. Full details can be found in the sustainability section of our Annual Report 2024.

Building Safety
To align building safety with our internal health and safety management system, building safety issues now fall under the remit of the HS&E department and a Group Building Safety Manager has been appointed to oversee this transition and continue our work with the Building a Safer Future (BSF). In 2024, following re-assessment, we maintained our BSF Chartered Champion Status. Full details can be found in our Annual Report 2024.
Investing in a diverse workforce
Creating an inclusive environment where diversity is embraced is crucial for our business. We respect all individuals and believe that having a diverse workforce allows us to bring in the best people and ensure everyone can flourish. This commitment to diversity and inclusion (‘D&I’) not only fosters a positive workplace culture but also drives innovation and success in our Company.
During 2024, our Board received a presentation on the Group’s people and culture, including actions both taken and planned. A strategic ‘to do’ list of HR priorities was presented with updated action areas for 2025 – 2029.
Action areas relating to equality, diversity and inclusion going forward include:
- Enhancing the Diversity and Inclusion Dashboard to measure and assess strategy impact.
- Continuing progress on culture change with a Behavioural Framework.
- Improving recruitment processes focusing on under-represented groups.
- Developing an action plan to attract employees from ethnic minority backgrounds.
The Diversity and Inclusion Working Group, consisting of a diverse cross-section of employees, continues to meet to shape and deliver the key strands of the Group’s Equality, Diversity and Inclusion Strategy.
Full details can be found in the sustainability section of our Annual Report 2024.
"The Group expects high standards of ethical behaviour and integrity from all employees and stakeholders involved within our operations"
Respecting human rights across the value chain
The Group has a strong commitment and fundamental respect for human rights, defined within our comprehensive suite of Group policies and procedures and embedded throughout our operations. We regularly assess the most significant potential human rights impact areas within our operations to ensure our policies and controls remain appropriate. The key human rights risk areas identified have remained consistent with prior years, and include workforce safety, labour and employment rights of our employees and subcontractors, and supply chain risks such as modern slavery.
Full details regarding our safe and inclusive sustainability pillar can be found in the sustainability section of our Annual Report 2024.
Latest Reports
