Emergency
Examples of emergency issues include:
- Failure of your heating and/or hot water system
- Failure of electrics
If you have one of these emergencies during normal working hours (9am-5pm), please contact your regional office as normal. Outside of working hours, please use the corresponding out of hours number below.
| Company | In Hours (9am-5pm) |
Out of hours (5pm-9am) |
| Anglia | 0330 551 0702 | 03330 156620 |
| Central | 0330 551 0712 | 03330 156620 |
| Cornwall & West Devon | 0330 551 0722 | 03330 156620 |
| Durham | 0330 551 0732 | 01207 503293 |
| East Midlands | 0330 551 0742 | 03330 156620 |
| East Scotland | 0330 551 0752 | 03330 156620 |
| East Wales | 0330 551 0762 | 03330 156620 |
| Essex | 0330 551 0772 | 03330 156620 |
| Lancashire | 0330 551 0782 | 03330 156620 |
| Midlands | 0330 551 1082 | 03330 156620 |
| North East | 0330 551 0792 | 01207 503293 |
| North Midlands | 0330 551 0802 | 03330 156620 |
| North Scotland | 0330 551 0812 | 03330 156620 |
| North West | 0330 551 0822 | 03330 156620 |
| Nottingham | 0330 551 0832 | 03330 156620 |
| Severn Valley | 0330 551 0842 | 03330 156620 |
| South Coast | 0330 551 0852 | 03330 156620 |
| South East | 0330 551 0862 | 03330 156620 |
| South Midlands | 0330 551 0872 | 03330 156620 |
| South West | 0330 551 0882 | 03330 156620 |
| Suffolk | 0330 551 0892 | 03330 156620 |
| Teesside | 0330 551 0902 | 01207 503293 |
| Thames Valley | 0330 551 1012 | 03301 244209 |
| Wessex | 0330 551 1022 | 03330 156620 |
| West Midlands | 0330 551 1032 | 03330 156620 |
| West Scotland | 0330 551 1042 | 03330 156620 |
| West Wales | 0330 551 1052 | 03330 156620 |
| West Yorkshire | 0330 551 1062 | 03330 156620 |
| Yorkshire | 0330 551 1072 | 03330 156620 |
