Emergency
Examples of emergency issues include:
- Failure of your heating and/or hot water system
- Failure of electrics
If you have one of these emergencies during normal working hours (9am-5pm), please contact your regional office as normal. Outside of working hours, please use the corresponding out of hours number below.
| Company | In Hours (9am-5pm) |
Out of hours (5pm-9am) |
| Anglia | 01603 977 211 | 03330 156620 |
| Central | 0121 748 9820 | 03330 156620 |
| Cornwall & West Devon | 01752 910 950 | 03330 156620 |
| Durham | 0191 377 4000 | 01207 503293 |
| East Midlands | 01733 397 250 | 03330 156620 |
| East Scotland | 01506 638 300 | 03330 156620 |
| East Wales | 01443 223 653 | 03330 156620 |
| Essex | 01376 518 811 | 03330 156620 |
| Lancashire | 01524 542 065 | 03330 156620 |
| Midlands | 01604 884 666 | 03330 156620 |
| North East | 0191 236 1898 | 01207 503293 |
| North Midlands | 0116 289 1443 | 03330 156620 |
| North Scotland | 01738 500 823 | 03330 156620 |
| North West | 0161 746 3737 | 03330 156620 |
| Nottingham | 01623 709 120 | 03330 156620 |
| Severn Valley | 01275 396 000 | 03330 156620 |
| South Coast | 0800 083 0116 | 03330 156620 |
| South East | 01622 626 816 | 03330 156620 |
| South Midlands | 01527 851 200 | 03330 156620 |
| South West | 01392 252 541 | 03330 156620 |
| Suffolk | 01473 927 402 | 03330 156620 |
| Teesside | 01642 660 200 | 01207 503293 |
| Thames Valley | 01276 808 080 | 03330 156620 |
| Wessex | 01666 827 827 | 03330 156620 |
| West Midlands | 01902 624 300 | 03330 156620 |
| West Scotland | 0141 766 2627 | 03330 156620 |
| West Wales | 01792 229 800 | 03330 156620 |
| West Yorkshire | 0113 235 1297 | 03330 156620 |
| Yorkshire | 01904 543 097 | 03330 156620 |
